IBM’s Watson edges out students in Jeopardy - barely

November 01, 2011|By Hiawatha Bray, Globe Staff
  • Students from Harvard and MIT nearly beat IBMs supercomputer Watson in a Jeopardy-style match.
Students from Harvard and MIT nearly beat IBMs supercomputer Watson in… (MATTHEW J. LEE/GLOBE STAFF )

IBM Corp.’s Watson supercomputer gained worldwide fame when it beat champion players of the TV game show “Jeopardy.’’ But at Harvard Business School yesterday, the legendary supercomputer almost met its match.

Almost.

Watson triumphed in a hard-fought contest against six students; three from Harvard Business School and a trio from the Massachusetts Institute of Technology’s Sloan School of Management. The human-versus-machine matchup proved to be unusually close, clinched by Watson on the final question. “I had no idea what was going to happen,’’ said IBM fellow David Ferrucci, one of Watson’s chief developers.

The scientists and academics who arranged the showdown had more than entertainment in mind. They hoped the demonstration would provide students with a better understanding of Watson’s power and its potential to help humans solve the most complex problems. “This is about empowering the decision maker,’’ Ferrucci said.

Watson is actually a stack of 90 powerful IBM server computers housed at the company’s Yorktown Heights, N.Y., lab, represented at yesterday’s event by a video screen and a digital voice. Its vast memory contains the equivalent of a million books. More important, its software is capable of recognizing the subtle concepts buried in everyday human speech and writing.

The result, said Ferrucci, is a computer that can comprehend documents that would once have been meaningless to a machine. Armed with this knowledge, Watson can provide vital decision support for workers who must make complex, difficult choices, like a doctor prescribing treatment or a financial planner working up an investment strategy.

“Where you see decision-making based on large volumes of natural language content,’’ said Ferrucci, “this is an opportunity for this class of technology.’’

In a Jeopardy game, Watson gives only one answer - usually the right one. In yesterday’s match, the computer never gave an incorrect answer.

In real-world settings, a Watson-like system would give a user several possible answers, leaving the final decision to a human. But since Watson searches millions of documents, it will base its suggestions on far more data than any person can access.

“What humans do you know who can fit millions of books in their head?’’ Ferrucci said. “That’s what we want to do ultimately with this technology.’’

Nuance Communications Inc., of Burlington, made some of the software behind another voice-recognition system that made a splash this year: Siri, the spoken-command assistant used in the iPhone 4S, the latest generation of Apple Inc.’s popular smartphone.

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