If Tuesday’s unveiling seemed like a letdown, it was because Apple didn’t do a good job of managing expectations. That’s a familiar problem for Apple, whose penchant for secrecy invites hyperbolic speculation between its product announcements. Given that it had been 16 months since the previous iPhone hit the market, imaginations had even more time to run wild this time.
“This is the typical Apple scenario: People keep wanting it to do the impossible,’’ said Tim Bajarin, a Creative Strategies analyst who has been following the company for decades.
Apple’s approach to the event didn’t do any favors for Tim Cook in his first major public appearance since he succeeded Steve Jobs as CEO six weeks ago. Jobs, the Apple visionary and co-founder, relinquished the reins to focus on his health problems.
Cook handled his presentation in a pedestrian fashion that lacked Jobs’ flair. The format and stage setting were similar to the presentations that Jobs had orchestrated so masterfully, giving Cook little opportunity to make his own mark, said Adam Hanft, a marketing consultant who runs his own firm in New York.
“It wasn’t fair to Tim in his inaugural because there he didn’t have any product to show off that was a real barnburner,’’ Hanft said.
“This allowed him to get his sea legs, but he still needs to find his voice and style. They need to come up with a new setting that is equally Apple-like aesthetically, but not the same that they had while Steve was there.’’
Even though the iPhone 4S is an improvement over its predecessor, it isn’t being perceived as a breakthrough partly because it’s not being branded as an iPhone 5, as most people had been expecting, said Prashant Malaviya, a marketing professor at Georgetown University.
Not all investors were disappointed.
