Social media butterflies just can’t take a break

Even on vacation, they feel pressure to feed the Facebook and Twitter beasts

July 23, 2011|By Beth Teitell, Globe Staff
  • Hair stylist Eddie Foley uses social media to build his personal brand, even while vacationing in Provincetown.
Hair stylist Eddie Foley uses social media to build his personal brand,… (STEVE HAINES FOR THE GLOBE )

As a full-time mother, Yara Marquez doesn’t have a boss. But when she goes on vacation, she has work to do beyond caring for her 1-year-old son. “If I’m not on Facebook, I don’t feel like I’m doing my job,’’ said Marquez, 22, of Waltham.

If she takes a few hours off - at the insistance of her annoyed grandmother - her personal taskmasters are quick with negative performance reviews. “Why haven’t you hit me up?’’ friends write on her Facebook wall. Or: “You’re lost!’’

For years, employees have been complaining about bosses who expect them to respond to e-mail or meet other online demands even when they are on vacation. But now some people are feeling social pressure to stay on the grid.

“People expect you to be available,’’ said Rich Ling, author of “New Tech, New Ties: How Mobile Communication Is Reshaping Social Cohesion.’’ “It’s become taken for granted you are accessible.’’

Statistics on holiday travelers who feel compelled to feed the Twitter beast or respond to friends’ texts are hard to come by. But smartphone penetration has hit 35 percent of the adult population, according to a study by the Pew Research Center’s Internet & American Life Project.

And in a recent online survey of 1,000 US adults, 54 percent say they use social media on vacation, up from 28 percent in 2010. The survey was commissioned by Marriott.

Expectations for staying in touch are so high that some people feel the need to send out a preemptive variation of the “out of the office’’ auto response.

“I’ve seen people declare, ‘I’m going to be gone for two weeks, so you won’t see me on Twitter or Facebook,’ ’’ said Andrew J. Rosenthal, an MBA student at Harvard Business School. “They’ve built such a strong day-to-day relationship with their followers they need to let them know when they’re leaving town.’’

Few are better positioned to see vacationers’ fear of falling out of the loop than Joe Fernandez, the chief executive and cofounder of Klout, an online firm that measures users’ influence on Twitter, Facebook, and LinkedIn. He regularly hears from people who are despondent, or even angry, that their Klout scores dropped while they took a break.

“Leave town for 3 days for a funeral and my @Klout score drops 8 points,’’ tweeted @asimpson920. “How quickly I am forgotten.’’

Many digital dinosaurs, disgusted family members, and even the plugged-in are quick to brand the 24-seven social media users addicts. But Fernandez disagrees.

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