THE WORD issues bothers a fair number of people, including reader David Devore, who recently sent me a link to a language complaint in the Times of London - along with the warning, “watch out for escaping steam.” And indeed, the Times letter writer was at the boiling point. “In the media, in the pub, at the bus stop,” fulminated G.B., “no one ever refers to their ‘problems’; they only have ‘issues.’ ”
Mr. B. is a victim of the Frequency Illusion, to use the term coined by linguist Arnold Zwicky. He’s listening for issues, so he hears the word often, and imagines that it’s everywhere. In fact, in the specific usage he objects to - having issues instead of having problems - the problems version is still way, way ahead of issues. A Google News search finds that having problems is 10 times as common as having issues. Limit the search to UK sources and the ratio is even more lopsided, with problems leading issues by 18 to 1.
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